Privacy Policy
Your privacy matters to us. This policy explains what information we collect, how we use it, and the choices you have.
Last updated: July 2026
01Information We Collect
Brookshire Living collects personal information you provide directly to us, including your name, email address, phone number, date of birth, Social Security Number, government-issued identification, employment details, income information, and rental history. We also collect information about your interactions with our website, such as pages visited and the date and time of your visit.
02How We Use Your Information
We use the information we collect to process your rental applications, verify your identity, conduct credit and background checks (with your consent), communicate with you about your application and available properties, and provide the liaison services described on our website. We may also use your information to improve our services, comply with legal obligations, and protect against fraud.
03Sharing Your Information
Brookshire Living does not sell your personal information. We may share your information with property management companies and property owners for the purpose of processing your application and facilitating lease agreements. We may also share information with third-party service providers who assist us with identity verification, credit reporting, and payment processing, as well as when required by law or legal process.
04Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. All payment processing is handled through secure, encrypted payment gateways — we do not store your full payment card details.
05Your Rights
You have the right to access, correct, or request deletion of your personal information. You may also opt out of certain communications at any time. To exercise any of these rights, please contact us at concierge@brookshire-living.com. We will respond to your request within 30 days.
06Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Application data is typically retained for a minimum of three years from the date of submission, or as required by applicable law.
07Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change taking effect. Your continued use of our services after any changes constitutes acceptance of the updated policy.
Questions About Your Privacy?
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at concierge@brookshire-living.com.